Last Updated: 15 April 2024
ABUSE REPORTING POLICY
Daslur Services AG is the operator of www.eros.com and any affiliated websites and related mobile versions. We provide a robust system for you to report violations of our Terms and Conditions, as well as illegal or nonconsensual content, and for appealing the improper removal of content. We intend to operate this system as efficiently and quickly as possible in a fair and reasonable manner. We strive to resolve all reports and appeals within seven (7) business days and provide clear guidelines to prevent issues from recurring. If a violation has occurred, we will determine the appropriate remedy and take the necessary action. Any content deemed to be illegal is removed immediately. If you would like to appeal the removal of any content in which you are depicted, please notify us by sending an email to [email protected]. We will not take action against other users for activity that happens on another platform or offline. In instances where disputes over consent cannot be resolved internally, such disputes are submitted to a neutral arbitration association at our expense. Once an action is taken or if more information is needed from you, we will contact you by email or other electronic message.
REPEAT AND EGREGIOUS OFFENDERS
We reserve the right to take advanced actions against those users that (1) repeatedly violate our rules, or (2) engage in a single egregious violation of our rules. These advanced actions may include but are not limited to deleting your account and banning you from using Eros in the future.
THIS FORM IS NOT FOR REPORTING COPYRIGHT ISSUES
If you identify material on Eros that violates your copyrights, you must submit a DMCA takedown request in accordance with our DMCA Policy.
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